Changelog
All notable changes to the KeyReply platform.
Release Notes 34.11.0
This release focuses on strengthening governance, performance, and operational visibility across the platform. Key highlights include the introduction of a Maker-Checker approval flow for Trigger and API changes to enhance control and auditability, improvements to Live Chat with inactivity flow reset to prevent unintended auto-resolve, and enhanced Live Chat Analytics with custom department grouping for better insights. Additionally, multiple dependency upgrades have been implemented to address security vulnerabilities, ensuring a more secure and stable platform overall.
Release Notes 34.10.0
This release focuses on strengthening security, governance, and operational performance across the platform. Key updates include system-wide security upgrades, improved Marker-Checker workflows for better visibility and control, and enhanced Live Chat capabilities with real-time analytics and more reliable agent interactions. Content management is improved with history tracking and browser-based conditions, while WhatsApp delivery tracking enables real-time monitoring and faster issue resolution. Performance optimizations also reduce system load and improve stability, alongside multiple bug fixes to enhance overall reliability and user experience.
Release Notes 34.9.2
Release Notes 34.9.1.2
Release Notes 34.9.1.1
Release Notes 34.9.1
Release Notes 34.9.0
Release Notes 34.8.2
Allow Super Admin to Edit System Personas
Release Notes 34.8.1
Have some fixed issues
Release Note 34.8.0
Release Notes 34.7.17
Security Enhancement: Library Upgrades for Redis, Dompurify, ClamAV, and KeyCloak
Release Notes 34.7.16
Security Enhancement: Library Upgrades for Redis, Dompurify, ClamAV, and KeyCloak
Release Notes 34.7.15
Security Enhancement: Library Upgrades for Redis, Dompurify, ClamAV, and KeyCloak
Release Notes 34.7.14
New features and enhancements
Release Notes 34.7.13
\[#86evr534m\] Updated TailwindCSS configuration by disabling preflight, adding a global prefix, and scoping the init CSS within keyreply-container to prevent style conflicts.
Release Notes 34.7.12
Updated Webchat Inline Styles to TailwindCSS
Release Notes 34.7.11
Note: This version was rolled back due to a post-release defect and will not be deployed to any environment. The upgrade path skips directly from 34.7.10 → 34.7.12. Kindly disregard version 34.7.11.
Release Notes 34.7.10
Allow Super Admin to Edit System Personas
Release Notes 34.7.9
Have some fixed issues
Release Notes 34.7.8
Have some fixed issues
Release Notes 34.7.7
Enhancement: Support for More Colors in Customize Chat Tags
Release Notes 34.7.6
\[#86ev0umbb\] Fixed Issue: Unable to Select Future Dates in Campaign Schedule Day Option
Release Notes 34.7.5.1
\[#86euzf4a5\] Fixed Issue User Profile Not Displaying Previously Saved Information
Release Notes 34.7.5
\[#86euv5hn6\] Fixed Issue Where ‘Show More Messages’ and ‘Show Newer Messages’ Buttons Displayed Despite No Additional Messages Being Available
Release Notes 34.7.4
Allow Hiding of “What’s New” and “Manual” Menus by Disabling in Access Control
Release Notes 34.7.3
Delay Setting for API Calls
Release Notes 34.7.2
Enhancement: Auto-Offline Agent Status After Inactivity
Release Notes 34.7.1
Enhancement: Implement Date-Based Filtering for Monitor Chats to Improve Search Accuracy
Release Notes 34.7.0
Add "orders" setting for custom user profile fields
Release Notes 34.6.2.1
Add Quick Reply Buttons to WhatsApp Reminder Templates
Release Notes 34.6.1.1
Response Truncation Settings Enhancement
Release Notes 34.6.0
Add Citation Support in GenAI Responses
Release Notes 34.5.2
\[#86etrq6v4\] Fixed Supervisor Module View Error
Release Notes 34.5.1
Character Limit for Knowledge Base Articles
Release Notes 34.4.0.10
\[86errdbrk\] Resolved issue where searching chat history from the Facebook source was not functioning correctly.
Release Notes 34.4.0.8
Enhanced Security for Downloading Chat History via Email
Release Notes 34.4.0.6
Upgrade GraphAPI to version 22
Release Notes 34.4.0
Upgrade to Keycloak Version 26
Release Notes 34.3.0
Seamless Transition from WhatsApp to WebChat for Live Chat
Release Notes 34.2.2
New Option to Enable/Disable Draggable Widget Feature
Release Notes 34.2.1
Dashboard
Release Notes 34.2.0
Integration KeyReply Services with ELK APM (Application Performance Monitoring)
Release Notes 34.1.1.4
Dashboard
Release Notes 34.1.1.2
Dashboard
Release Notes 34.1.1.1
Dashboard
Release Notes 34.1.1
Enhancement
Release Notes 34.1.0
Smart Classifier - Advanced AI-Powered Enhancement for the FAQ Module